The quality policy for Chargery is pragmatic. It reflects our philosophy that quality is more than a noble issue. The quality concept at Chargery flourishes because of the significant sales and manufacturing benefits it provides. These can be summarized as follows:

1. Customers Require Quality

• If Chargery doesn't produce the highest quality products, customers will seek other companies who do.
  
  
• Customers define a product's quality. Chargery listens to customer inputs on how to improve what we do. Customer inputs ultimately define what they expect to buy.

• The highest possible yields define the lowest possible manufacturing costs.
  
  
• High and improving yields are a direct result of attaining high and improving quality.
  
  
• High quality is attained by paying attention to details. Where a quality problem exists, find the root cause and fix it.
  
  
• Don't accept our current quality as the status quo. Quality improvements must continuously occur to keep pace with market demands for lower costs, which can only be achieved through attaining high yields.
  
  
• Our objective is to design in quality rather than to improve it through testing.